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job details: AFTERSALES ADMINISTRATOR
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AFTERSALES ADMINISTRATOR |
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| VAC-16437 |  |
| Redolphin |
| Negotiable |
| North |
| Cleveland, NorthCumbria, NorthDurham, NorthNorthumberland, NorthScotland, ScotlandTyne and Wear, North |
| Full Time |
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Job Description |
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You will be working as part of the service team to deliver an excellent level of service to their customers. Managing warranty processes and input of claims, recalls check and audit process to ensure their procedure manual is adhered to.
Liaising/assisting with workshop control in ensuring that customers vehicles are ready on time. To manage workshop control in busy and holiday periods. Carry out follow up, pre booking and pre reminder calls. Embrace the up sell of service plans, extended warrantis and identified work. To assist Service Advisors at busy periods and for holiday coverage.
You must have:
Experience in the motor trade in an after sales environment; ideally with some experience in warranties, be numerate and literate, possess good customer relation skills to deal with customers individual needs, have a calm an even temperament, possess strong organisational skill and be able to multi task.
simply apply now!!! |
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